La version française des règles de confidentialité est accessible ici
Last updated: 2013, July 15th
UrbanHello appreciates the importance of your personal data, and aims to do its utmost to ensure its protection: this document clarifies how and for what purposes we collect such data.
Please also refer to our General Conditions of Sale which must be expressly accepted by all Users prior to purchasing a Product.
The words and expressions starting with a capital letter have the meaning set out in the General Conditions of Sale appearing on-line on the urbanhello.com website.
UrbanHello undertakes to keep confidential the information provided on-line by the internet user, in particular the personal information guaranteed as genuine and accurate by the internet user.
The collection and processing of Personal Data, which takes place in the course of a User browsing the Website, is undertaken in accordance with Act No 78-17 of 6 January 1978 on Information Technology, Data Files and Civil Liberties, known as the "Information Technology and Liberties" Act.
UrbanHello has declared the processing of personal data to the CNIL (number: 1630508).
At all times, you have the right to access, amend, rectify or remove your personal data. To exercise this right, you simply do it via the "My Account" section of the Website or send your request by post to the address of the registered office of UrbanHello:
13, rue Saint Antoine
75004 Paris - France
Email address: email@example.com
When the User interacts with UrbanHello via the Website, UrbanHello may collect Personal Data as well as other information, as detailed below:
By voluntarily providing Personal Data to UrbanHello, the User agrees that UrbanHello may use such data in accordance with this document and agrees to such data being transferred outside France and, where applicable, outside his country of residence if different.
UrbanHello uses the Personal Data which you provide in accordance with these confidentiality rules. UrbanHello can therefore use the Personal Data without limitation in accordance with this document notably in the following circumstances:
It should be noted that the "cookies" are retained for less than one month.
The User may object to the registration of "cookies" by configuring his browser as follows:
For Microsoft Internet Explorer 7.0 and 8.0
Choose the "Tools" menu, then "Internet Options", click on the "Confidentiality" tab, click on the "Advanced" button in the "Settings" section; in the window "Advanced confidentiality settings" untick the option "Override automatic cookie handling and always allow them"; to block all cookies tick the option "Override automatic cookie handling" then select the option "Reject". To make a choice for each website as and when it is accessed, choose the option "ask me". In the latter case, when websites using cookies are visited a "Confidentiality Warning" window will open asking you to accept or reject cookies.
For Netscape 6.X and 7.X:
Choose the menu "Edit">"Preferences", Confidentiality and Security”, then “Cookies”.
For Opera 6.0 and later versions:
Choose the menu "File">"Preferences" and “Privacy”.
Choose the menu "Tools", "Options", click on the "Privacy" icon, locate the "Cookies" menu and select the appropriate options.
For Google Chrome
On the toolbar click on the icon resembling a wrench, select "Options" or "Settings" or "Preferences", click on the "Advanced Options" tab, click on the "Content Settings" option under the "Confidentiality" option, then in the dialogue box click on the "Cookies" - "Cookies and website data" option then click on "Remove all".
For Safari 5x for Mac and Windows
Click on the "Safari" menu, select "Settings" (this first stage only applies in Windows), select "Preferences", click on "Confidentiality", then in the section "Cookies and other website data" click on "Remove all website data" and "Remove".
These confidentiality rules only apply to the Website and to the relationship between Internet users/Users and UrbanHello. The Website may contain links to other third party websites which are not monitored by UrbanHello. The confidentiality rules in this document do not apply to such third party websites.
The personal information collected by UrbanHello is protected by physical and logical security measures and is not disclosed to unauthorized parties.
UrbanHello reserves the right to amend all or part of the Confidentiality Rules without notice.
In the event of any queries concerning the Confidentiality Rules of UrbanHello, please contact us at: firstname.lastname@example.org